Privacy Notice

How We Protect Your Privacy

Hudson Mohawk Recovery ("we," "our," or "us") runs hmrecovery.net, a free resource that helps people locate rehabilitation and treatment programs across the United States. Our facility records are drawn from public government databases — primarily SAMHSA and NIH — so listings stay current and trustworthy. Looking after the personal information you share with us is central to how we work. This notice explains what we collect, how it's used, and the options available to you.

Information We Collect

Information You Provide to Us

As you use our directory, you may share certain personal details with us:

• Your full name, email address, or phone number
• Location details used to find programs near you
• The treatment needs or preferences you describe
• Health insurance information (only when you decide to share it)
• Messages, questions, or feedback you send our way

Information Collected Automatically

When you browse the site, our servers also log technical details:

• IP address along with an approximate location
• Browser type, version, and basic device information
• The pages you view and how long you spend on each
• The referring site or search that brought you here

How We Use Your Information

The information we receive supports a small set of purposes:

• Matching you with treatment programs that fit your situation
• Responding to your questions, calls, and service requests
• Improving the directory and underlying technology
• Sending updates or follow-ups only when you have asked to hear from us
• Keeping the platform secure and free from misuse

We do not sell your personal information to anyone. That commitment is non-negotiable.

When We Share Information

With Treatment Facilities

When you ask us to connect you with a particular treatment center, we forward the contact information you provided so that program can follow up. Your details move only after you initiate the request.

With Trusted Service Providers

We work with carefully selected vendors who help us run the site — covering hosting, analytics, and communication tools. These partners access only the limited information they need to deliver those services.

For Legal Reasons

We may disclose information when required by applicable laws or when reasonably necessary to safeguard our rights, property, or the safety of others.

Keeping Your Information Secure

We rely on reasonable safeguards to keep the data you entrust to us safe:

• Industry-standard SSL/TLS encryption for data moving between your browser and our servers
• Secured storage environments with access limited to authorized personnel
• Routine security reviews and ongoing monitoring of system activity

That said, no digital system offers absolute security, so we encourage care whenever you share sensitive information online.

Your Choices and Rights

Depending on where you live, you may have the right to:

• Access a copy of the personal information we hold about you
• Request corrections to any records that are inaccurate or incomplete
• Ask us to delete the personal information we hold about you
• Opt out of marketing emails at any time
• Receive your information in a portable, transferable format

To exercise any of these rights, please write to us at privacy@hmrecovery.net.

Cookies and Tracking Technologies

Our site uses cookies and similar tracking mechanisms to understand how visitors interact with the directory and to refine the browsing experience. You can manage or disable cookies in your browser settings, though doing so may limit certain features of the site.

Links to External Sites

Our directory points to treatment facilities and additional support resources hosted elsewhere. We are not responsible for the privacy practices of those third-party destinations, so we recommend reviewing their own privacy policies before sharing personal information.

Privacy of Minors

Our services are intended for adults only. We do not knowingly gather information from anyone under 18 years of age. If we discover that data from a minor has been collected, we will remove it from our records promptly.

Notice for California Residents

California residents have additional protections under the CCPA, including the right to:

• Know what categories of personal information we collect and why
• Request deletion of the personal information we have collected
• Opt out of the sale of personal information (note: we do not sell personal information)
• Receive the same level of service whether or not you exercise these rights

Updates to This Notice

We may revise this notice from time to time. When that happens, the date near the top of the page will be updated. Continuing to use the site after an update means you accept the revised notice.

Contact Us

Have a question or concern about how we handle your privacy? We're here to help: